Legal
Last updated: May 2026
We collect information you provide directly — such as your name, email address, and shipping address when placing an order or subscribing to our newsletter. We also collect usage data automatically through cookies and analytics tools to understand how visitors use our site.
We use your information to process orders, send order confirmations and shipping updates, deliver the newsletter you subscribed to, improve our website and formulations, and respond to your enquiries. We do not sell your personal data to third parties.
Your data is stored securely using Supabase (hosted in the EU). We retain order data for 7 years as required by tax regulations. Newsletter subscriptions are retained until you unsubscribe. You may request deletion of your data at any time by emailing hello@okhelements.com.
We use essential cookies required for the site to function, and analytics cookies (anonymised) to understand site usage. No advertising or tracking cookies are used. You may disable cookies in your browser settings; this may affect site functionality.
If you are in the European Economic Area, you have the right to access, correct, or delete your personal data; the right to object to processing; and the right to data portability. To exercise any of these rights, contact us at hello@okhelements.com.
We use the following third-party services: Supabase (data storage), Vercel (website hosting), and GoDaddy (email). Each of these services has its own privacy policy. We do not share your data with them beyond what is necessary to operate the website.
For any privacy-related questions or requests, contact us at hello@okhelements.com. We will respond within 30 days.